Hawaiian Airlines has changed its seat assignment policy for its route between Honolulu and American Samoa after a survey found passengers with their carry-on luggage were 30 pounds heavier than expected.
Earlier this month, the airline stopped allowing passengers to pre-select seats. Passengers flying between Honolulu and Pago Pago receive seat assignments at the airport so that airline officials can manage weight distribution throughout the cabin.
The new policy prompted discrimination complaints sent to the U.S. Department of Transportation, which says the policy is not discriminatory.
Hawaiian Airlines say their new policy calls for making sure each row of seats has an empty one or one occupied by a child to protect the planes in the event of crash landing situations.