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Don't get ripped off: BBB protecting you from scammers

SPOKANE, Wash. -

Because KHQ receives calls and emails constantly from viewers concerned about scammers, we spoke with the Better Business Bureau on what steps people can take to make sure they’re dealing with a legitimate business.

While many people start investigating a business through a Google search, Kirstin Davis at BBB said Google rarely gives a lot of information specifically about if a company is trustworthy.

“You aren’t going to really see any red flags. Google isn’t going to tell you if it’s a good or a bad business,” said Davis.

However, http://www.bbb.org/northwest, can help with some of those red flags.

“They’re going to arrange them by who is accredited and who isn’t,” said Davis. “(The website also shows) reviews and complaints, so people can leave positive, negative and neutral reviews, and explain what their experience has been.”

Another option is the Washington Department of Labor and Industries website, http://www.lni.wa.gov/, where you can verify a contractor.

“Depending on the company, Department of Labor and Industries can be a good one as well. You want to make sure they’re being good employers, as well as service providers, and that they’re treating they’re employees correctly,” said Davis.

Davis said these websites can help make sure companies are treating you correctly.

“It’s so accessible to us now, there’s no reason not to do this type of homework, especially when you are spending a significant amount of money or inviting people into your home,” said Davis.

To report a scam or see which scams are trending, click here: https://www.bbb.org/scamtracker/northwest/

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